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Adjusting the Picture on Customer Focus
- By Amy Nutt
- Published November 2, 2008
- Customer Service
- Unrated
At first glance, big picture thinking and customer focus would seem to be mutually exclusive terms. After all, the first phrase connotes a farsighted, panoramic view of business, while the second implies an intense, laser-beam-like concentration on the customer.
Everything But the Kitchen Sink
- By Karen Scharf
- Published October 31, 2008
- Customer Service
- Unrated
My sister-in-law recently shared a little tip with me, and even though the tip was related to housekeeping, I thought it was a great concept to apply to any business. Here's what she said: she always ends her day by making sure her kitchen sink is cleaned. That way she can wake up to a clean sink, and the rest of her day just goes more smoothly.
What Is Sales Leads
- By Tarun Jaswani
- Published October 23, 2008
- Customer Service
- Unrated
Sales leads come from either marketing lead generation processes such as trade shows, direct marketing, advertising, Internet marketing or from sales person prospecting activities such as cold calling.
How To Explain Telemarketing Services
- By Tarun Jaswani
- Published October 23, 2008
- Customer Service
- Unrated
Telemarketing has come under fire in recent years, being viewed as an annoyance by most. This involves commercial communication (direct mail, e-mail, telemarketing) with consumers or businesses, usually unsolicited.
100% Guaranteed Sales Offers - A Double Edge Sword
- By Elinor Stutz
- Published October 9, 2008
- Customer Service
- Unrated
Was Abe Lincoln right when he said, You cannot please all the people all the time?
The Working At home Call Center Jobs
- By Warren Wong
- Published October 9, 2008
- Customer Service
- Unrated
Today more people are choosing to work from home and spend time with their family. Parents no longer want to work endless hours and have someone else raise their children. In most cases it is the mother and wife that chooses to stay home but for some people this is not a possibility and a double income is needed in the home.
How Virtual Call Center Jobs Operate
- By Warren Wong
- Published October 9, 2008
- Customer Service
- Unrated
The face of call centers is changing and as a result many call center owners are changing as well. Today the call center industry is moving towards a more advanced look and more and more people are beginning to start what is called a virtual call center. These call centers work in the same way as normal call centers, calls and made and received at
Learn How to Start a Call Center
- By Warren Wong
- Published October 9, 2008
- Customer Service
- Unrated
More and more companies throughout the United States and Canada are investing in the call center industry in order to obtain help in dealing with the questions and concerns of their clients and customers. As the number of business that invests in call centers increases, the call center industry itself is becoming more and more lucrative.
Tips to Develop Satisfied Customers - One of Your Best Assets!
- By John Carpenter Dealey
- Published October 1, 2008
- Customer Service
- Unrated
This article will give you several tips help you identify and take excellent care of your customers. Also included are some guidelines and suggestions to help you develop customers into one of your best assets!
Internet Marketing and What You Need to Know
- By Ranju Kumar
- Published September 28, 2008
- Customer Service
- Unrated
When you are looking to make sure that you are making the money that you need to when it comes to internet marketing, you will find that it is important to make sure that you have a good foundation to build it on.